Privacy Policy

Introduction

This Privacy Policy describes how Lilypad Paint operated by Adept Materials, Inc. ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from our website lilypadpaint.com (the "Site").

Information We Collect

Order Information

When you make a purchase through the Site, we collect certain information from you, including:

• Contact Information: Name, billing address, shipping address, email address, and phone number
• Payment Information: Credit card details and billing information (processed securely through our payment processor)
• Order Details: Information about the products you purchase, including quantities and preferences

Device and Browsing Information

When you visit the Site, we automatically collect certain information about your device and browsing session, including:

• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps
• Device Information: Screen size, device identifiers, and similar technical information
• Cookies: Small data files stored on your device (see Cookies section below)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for interior paint and primer products
• Communicate with you about your orders, including order confirmations and shipping updates
• Provide customer support and respond to your inquiries
• Prevent fraudulent transactions and maintain the security of our Site
• Comply with legal obligations and enforce our terms of service
• Improve our Site and optimize the user experience

Sharing Your Information

We share your information only in the following limited circumstances:

Service Providers

We work with third-party service providers who help us operate our business, including:

• Shopify: Our e-commerce platform provider that hosts our Site and processes orders
• Payment Processors: Secure third-party services that process credit card payments
• Shipping Carriers: Companies like USPS, UPS, or FedEx that deliver your orders within the United States

These service providers have access to your information only to perform services on our behalf and are obligated to keep your information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court order or subpoena).

Business Transfers

If our business is sold, merged, or transferred, your information may be transferred as part of that transaction.

Data Retention

We retain your order information for our records unless and until you ask us to delete it. This allows us to process returns, provide warranty support, and comply with legal requirements (such as tax obligations).

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct inaccurate information
• Deletion: You can request that we delete your personal information
• Opt-Out: You can opt out of receiving communications from us

To exercise these rights, please contact us using the information provided below.

California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Keep you logged in during your session
• Remember your shopping cart contents
• Understand how you use our Site
• Improve Site performance and functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

Security

We take reasonable precautions to protect your information. Your payment information is processed through secure, PCI-compliant payment processors and is not stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Adept Materials, Inc.
444 Somerville Ave. 
Somerville, MA 02143 
Email: hello@lilypadpaint.com

Company Information:
Adept Materials is an advanced materials startup company based in Somerville, Massachusetts. Founded by Brown University Physics Professor Derek Stein, Adept is dedicated to reinventing building materials to improve the health, durability, and sustainability of the built environment. The company's patented technology advances moisture, humidity, and thermal management. For more information, visit www.adeptmaterials.com.